Terms & Condition All stock is subject to availability All prices are in $AUD. Safety As many of our products are handcrafted, actual items purchased may have slight variations in colour and pattern. Some of the products we sell may not be suitable for children because they represent a choking or other safety hazard. Please exercise caution in the use and display of these items. Privacy This Web site is secured with a GoDaddy.com Web Server Certificate. Transactions on the site are protected with up to 256-bit Secure Sockets Layer encryption.
Personal information collected will not be passed on to any third parties unless in the instance of fraudulent activity. In this instance we may be legally liable to forward information on to the appropriate authorities. In the instance of purchasing by credit card, your credit card details will be taken by Pay Pal a secure online credit processor. All details will be encrypted during online transfer. At no time does Gift Hut hold your credit card information Freight Gift Hut uses a weight system to determine shipping prices. All goods are weighed and tiered into weight categories. When you get to the shopping cart, we will tell you the number of goods and there total weight. Gift hut uses Australia post for most national and international deliveries. We endeavor to bring you the cheapest possible rates. Returns Our priority is to get your gift to you as soon as we can and in the best possible condition. But some time’s for various reasons this may not happen. If your item has been damaged in the post, or is is defective in some way, we are happy for you to return the item, the item in question must be returned to us in 7 working days, unused and in it’s original packaging/freight.
To return your item you must notify Gift Hut by phone or by emailing us at admin@gifthut.com.au with a brief message explaining the problem. Gift Hut will in return give you an authorization number that will enable us to keep track of the process. Please do not return goods until you have been given your authorization number.
In the instance that the item is defective or there is some fault on our behalf, we will be more than happy to refund or Exchange the goods. Please note that refunds will only be returned in the same form of payment as the initial transaction was made, and at the purchased price. All products being returned need to be sent via the postage service offered in your country. Gift Hut will also refund postage incurred if the item is defective but you will need to send a copy of postage receipt to PO box 32 Craigieburn 3064. or Fax to 61 03 9333 7548.
Returns on change of mind. All postage costs will be incurred by the purchaser. Gift Hut cannot cover postage costs due to change of mind. Returns lost Please note it is your responsibility when returning goods to us, we cannot be held liable for goods that get lost in the post. Please ensure you speak to local postal service about registering your parcel. |
